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Emotional Intelligence

Soft Skills Programme

Emotional Intelligence

Recognise, understand, and manage your emotions and positively influence those around you.

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Workshop Companion

These activities are supplemental practice for the Emotional Intelligence workshop delivered by Yolande Robinson. Use them before your session to prepare, alongside your workbook during the workshop, or afterwards to revisit and strengthen your understanding.

🔍 Pre-workshop: explore
📖 During: use with workbook
✓ Post-workshop: revisit

Workshop Objectives

Start Here
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Before your workshop
Pre-Workshop Reflection
A quick check-in to see where you are right now. No pressure, just curiosity.
Begin ›
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After your workshop
Post-Workshop Reflection
Return here after your session to see how your thinking has shifted.
Return ›

Both check-ins use the same questions. Your pre results are saved on this device so you can compare afterwards.

Topic Activities
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Topic 1
What is Emotional Intelligence?
Explore the definition of EQ, who needs it, and the difference between high and low emotional intelligence.
Knowledge Check Scenario
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Topic 2
Understanding Emotions
Examine primary and secondary emotions, how we respond to them, and why EQ matters more than IQ alone.
Knowledge Check Scenario
Topic 3
The 5 Components of EQ
Work through Goleman's five key elements: Self-Awareness, Self-Regulation, Motivation, Empathy, and Social Skills.
Knowledge Check Scenario
Topic 4
Managing Your Emotions
Discover tools for emotional control and explore how interpersonal skills connect to emotional intelligence.
Knowledge Check Scenario
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Topic 5
Communication Skills
Practice identifying effective verbal and non-verbal communication skills, from active listening to body language.
Knowledge Check Scenario
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Topic 6
Building Relationships
Learn to build rapport, respond rather than react, show gratitude, find common ground, and set healthy boundaries.
Knowledge Check Scenario