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Inclusive Leadership

Soft Skills Programme

Inclusive Leadership

Build the mindset, language, and behaviours that create workplaces where every person feels respected, heard, and empowered.

by Yolande Robinson  ·  Learn & Lead Educational Center

Diversity is being asked to the party. Inclusion is being asked to dance. Vernā Myers

About This Programme

Inclusive leadership is a style of leadership that actively embraces and values diversity within a team or organisation. It involves recognising and appreciating individual differences, including cultural backgrounds, perspectives, skills, and experiences, and leveraging those differences to foster a collaborative and innovative work environment.

An inclusive leader ensures that all team members feel respected, heard, and empowered to contribute their ideas and expertise. Key qualities include empathy, open-mindedness, and a commitment to fairness and equity.

Programme Objectives

  • Create a mindset for inclusive leadership
  • Define and understand the language of diversity, equity and inclusion
  • Understand and unpack stereotypes, implicit bias and explicit bias
  • Identify the effects of unconscious bias and how to mitigate them in the workplace
  • Identify, understand and confront microaggressions
  • Develop strategies to build more inclusive, equitable teams
★ Start here

Reflection Check-in

Complete a short reflection before the workshop and return afterwards to see how your thinking has developed.

Part 1: Diversity, Equity & Inclusion

Explore the foundations of inclusive leadership: paradigms, language, bias, and microaggressions.

Topic 1 Available

A Mindset for Inclusive Leadership

What inclusive leadership means, why it matters, and the qualities that define an inclusive leader.

Knowledge Check Scenario Challenge
Topic 2 Available

Understanding Our Paradigms

Exploring the lenses through which we see the world, and how our paradigms shape the way we lead.

Knowledge Check Scenario Challenge
Topic 3 Available

The Language of DEI

Defining diversity, equity and inclusion, and understanding the brain connections that influence how we think.

Knowledge Check Scenario Challenge
Topic 4 Available

Stereotypes and Bias

Understanding the difference between stereotypes and bias, and recognising the ten common types of unconscious bias.

Knowledge Check Scenario Challenge
Topic 5 Available

Mitigating Unconscious Bias

Practical strategies for reducing the impact of bias in hiring, evaluation, communication and team dynamics.

Knowledge Check Scenario Challenge
Topic 6 Available

Microaggressions

What microaggressions are, the different forms they take, and how to recognise and respond to them in the workplace.

Knowledge Check Scenario Challenge

Part 2: Emotional Intelligence

Build on your inclusive leadership foundation with emotional intelligence skills for effective, empathetic leadership.

Topic 1 Available

What is Emotional Intelligence?

Explore what EQ means, who needs it, and the difference between high and low emotional intelligence.

Knowledge Check Scenario Challenge
Topic 2 Available

Understanding Emotions

What emotions are, why they matter, and how primary and secondary emotions influence our behaviour.

Knowledge Check Scenario Challenge
Topic 3 Available

The 5 Components of EQ

Goleman's five elements: self-awareness, self-regulation, motivation, empathy, and social skills.

Knowledge Check Scenario Challenge
Topic 4 Available

Managing Emotions

Tools and strategies for gaining control over emotions and responding rather than reacting.

Knowledge Check Scenario Challenge
Topic 5 Available

Communication

Verbal and non-verbal communication skills that strengthen connection, clarity, and trust.

Knowledge Check Scenario Challenge
Topic 6 Available

Building Relationships

Building rapport, finding common ground, setting boundaries, and developing EI within your team.

Knowledge Check Scenario Challenge
Note: These activities are designed as a supplement to the live Inclusive Leadership workshop facilitated by Yolande Robinson. Use them to revisit key concepts, test your understanding, and reflect on real workplace scenarios.