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Emotional Intelligence for Educators

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Managing Yourself

Every one of these tools exists to protect a relationship from a moment you would otherwise regret. The five seconds you take before you speak are five seconds of a relationship saved.

Know Your Triggers

The event, and what is underneath it

A trigger is a situation that reliably moves you from calm to reactive. Everyone has them. The skill is knowing yours before they find you.

Common triggers for teachers include being interrupted mid-explanation, a student who mutters under their breath, being questioned in front of the class, a parent email that arrives at 10pm, noise during a transition, and the feeling of running out of time.

The surface trigger is the event. What is underneath is what the event lands on, and it is usually one of five: not good enough, not respected, not in control, not treated fairly, or simply overwhelmed.

Overwhelm is worth separating from the other four. Nothing is aimed at you and nobody has done anything wrong. There is just more arriving than there is room for, and the reaction that follows can look exactly like temper.

Spot the Trigger

What is underneath?

Read each moment and choose what is most likely sitting underneath it. Two teachers can share a trigger and have completely different things underneath, so go with your own instinct rather than hunting for the marked answer.

The Four-Step Pause

Put the steps in order

Use this when you feel the heat rising. It takes about five seconds. Tap the steps in the right order.

Tools to Gain Control

Which of these would you actually use?

Tap the ones that fit you. They only work if you have practised them before you need them, so pick two or three rather than all of them.

Repair

What good repair sounds like

You will lose your patience at some point. Everyone does. What separates a strong relationship from a damaged one is not whether the rupture happened, it is whether anyone came back to fix it.

Repair is short, plain and quick. No long explanation, no excuse folded into the apology, no requirement that they apologise back.

Take It Away
My trigger: which situation reliably moves you from calm to reactive?
What my body does first: jaw, chest, breath, voice, hands?
What I usually do next.
What I would rather do.

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